Frequently Asked Questions:
How do i Measure my Dog for a CozyGreys Coat?
You will need to measure your dogs Back Length from the base of the Neck to the Root of the Tail as per the image provided below. The base of the neck can be located by feeling for the shoulder blade bones where your dogs neck runs down into his/her back area, and also by looking at your dog and following the front leg line all the way straight upward to the very top - this is the point you are looking to start your measurement from. A girth circumference is also very helpful in determining the correct size coat for your dog as this should be slightly longer than the back length measurement for sighthounds.
Can i return my coat if it is not the right size for my dog?
You will be able to return your purchase at your own postage cost to CozyGreys if the coat is in original condition within 14 days of receipt. Please just let us know that you will be returning your purchase and for what reason. If your coat is the incorrect size then a replacement coat can be made free of charge, though you will be required to pay for the additional shipping cost of the new coat. If you are returning your coat for a refund this will incur a 5% restocking fee due to the coats being made to order.
How do i put my new coat on my dog?
The easiest way to put your new coat on your dog is to make sure the coat is unfolded entirely, have hold of the neck area. Make sure your dog is in comfortable surroundings and slip the neck over your dogs head in a swift motion so that his/her vision is not impaired for any longer than need be as this can upset your dog. Once you have the neck of the coat over your dogs head you can then straighten out the body of the coat to cover your dog. The strap can then be secured by ensuring it is not twisted, placed between the front legs and fastened around the girth area of your dog over the top of the body of the coat.